Travel Free
Travel Free is our enhanced version of Roam Like At Home (RLAH- to discover more detail please click here). It is relevant to all member countries of Europe Zones 1 and 2, plus a selected number of additional destinations outside of Europe, such as Australia, South Africa, and USA. When roaming within an inclusive destination, this service enables access to your domestic bundles and rates as if you were at home. Travel Free is available on selected O2 and Vodafone tariffs.
Travel Free Inclusive Destinations:
Europe Zone 1: Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus (excluding Turkish sector), Czech Republic, Denmark, Estonia, Finland, France, French territories (French Guiana/ Guadeloupe/Martinique/Mayotte/Reunion and Saint Martin), Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy (inc. Vatican City), Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal (inc. Madeira), Romania, Slovakia, Slovenia, Spain (inc. Balearic Islands), Sweden.
Europe Zone 2: Guernsey, Jersey, Isle of Man, Faroe Islands, San Marino, Switzerland
Worldwide: Albania, Anguilla, Antigua, Aruba, Australia, Barbados, Bermuda, Bosnia & Herzegovina, Canada, Cayman Islands, Dominica, Ghana, Grenada, Jamaica, Kenya, Lesotho, Mexico, Montserrat, Mozambique, Netherland Antilles, New Zealand, South Africa, St Kitts and Nevis, St Vincent, St Lucia, Trinidad & Tobago, Turkey, Turks and Caicos, US Virgin Islands, USA.
The European Roaming Services cover the following:
> Access to domestic data bundles (fair usage policy applies, see our Wholesale Mobile Pricing Guide for more detail)
> Access to domestic calls & text bundles including usage back to the UK (to any UK mobile or a standard fixed-line number, e.g., 01, 02, 03) and other destinations “In Zone” (mobile/ standard fixed-line numbers only)
> Received calls & texts
> Calls to emergency services (i.e., 999 or 112)
> Calls to UK freephone numbers
> Calls to voicemail
> Domestic out-of-bundle rates* *Roaming calls that fall outside of inclusive allowances, or that are directed out of zone, are rated based on UK international call rates. Qualifying international or roaming bundles, where available and applied, will be utilised in advance of out of bundle rating.
Our European Roaming Services do NOT cover the following:
> Calls to non-geographical and premium numbers
> Calls and texts to worldwide destinations (ROW Zones 1-4)
> Calls and texts to another EU zone from an EU zone (i.e., from Zone 1 to Zone 2)
Travel Plus
Travel Plus is an alternative to World Travel Select (WTS) but is aligned directly with Travel Free and is only available on selected tariffs. Like WTS, it offers an alternative to pence per minute rates in the form of a daily roaming rate of £6 per day (O2)(ex. VAT). It will allow users full access to their UK bundles, rates and allowances whilst roaming in a selection of worldwide destinations.
When utilising Travel Plus, you can call back to the UK and call within the same country you are currently in without incurring out-of-bundle charges.
Travel Plus Inclusive Destinations:
Afghanistan, Andorra, Argentina, Armenia, Bahrain, Bangladesh, Bonaire, Brazil, British Virgin Islands, Cambodia, Chile, China, Columbia, Costa Rica, Curacao, Democratic Republic of Congo, Dominican Republic, Ecuador, Egypt, El Salvador, Fiji, Georgia, Guam, Guatemala, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Israel, Japan, Jordan, Kazakhstan, Kuwait, Laos, Macau, Macedonia, Malaysia, Moldova, Mongolia, Montenegro, Morocco, Myanmar, Nicaragua, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Russia, Saudi Arabia, Serbia, Singapore, South Korea, South Sudan, Sri Lanka, Suriname, Swaziland, Taiwan, Tanzania, Thailand, Tonga, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Vietnam, Western Samoa.